Frequently Asked Questions

What is the main species the Tweed Valley Wildlife Carers rescue?

Our wildlife group rescues and cares for all Australian Native wildlife. At particular times of the year the demand is higher for certain species. The majority of our calls are about Birds. Koalas are an exception, as they are exclusively cared for by the Friends of the Koala in this area. However we do take calls on our hotline about Koalas as some members of our group are also members of Friends of the Koala.

    • Birds – Spring as this is breeding season
    • Bats – Baby bats are born in October
    • Kangaroos and wallabies – every day
    • Snakes – Spring & Summer
    • We come into contact with all kinds of wildlife and need people to help whenever they are available with a variety of tasks.
    • We also care for Echidnas, Bandicoots, Gliders and Possums to name a few.
What should I do if I find injured wildlife?

If you see an animal that needs help you should:

  • Call the Wildlife Hotline on: (02) 6672 4789
  • Advise us of the situation. Information needed includes location of animal, type of animal (if known) and why it needs rescue eg found on road. We will advise you about next steps.
  • Perhaps you can assist in its rescue, or help with transporting it to a wildlife Carer, a local Vet or Currumbin Wildlife Hospital. But do NOT put yourself in danger eg roads, ladders etc – follow the instructions of the TVWC hotline phone volunteer.
Where is Currumbin Wildlife Hospital (CWH)?
CWH is on the grounds of the Currumbin Wildlife Sanctuary, but it has its own entry situated on Millers Drive. 27 Millers Drive, Currumbin,  Queensland, CWH will ask you to fill out an admission form when you take in an animal that needs help.   Please ensure you put the group’s Call log number on the form that the Hotline gave you – as this is our only way of tracking the animal’s progress through the hospital. 
Should I put food and water out for the wildlife in my backyard?

Our Australian Native Animals are specialist feeders and the best way to feed them is by growing native plants species in your backyard. Grevillea’s and bottle brush will attract honeyeaters as well as beneficial insects that magpies and currawongs enjoy in their diet. A rockery will attract lizards. Possums enjoy a diet of flowers and leaves.
Human food is not a natural food source for Australian Native Animals and can make them sick.   On truly hot days, a clean bowl of water may help our wildlife in extreme weather. And a bird bath (with water changed often) is always great for our feathered friends especially on hot days.

Should I offer backyard brushtail possum’s food?
Human food is not natural for brush-tail possums and can make them sick. They normally eat leaves, flowers, fruits and insects. Eating other food can cause life threatening illnesses and obesity. Brush-tail possums are relatively small compared to humans, so even small portions of human food can be very unhealthy for them.
How can I stop my pets from catching/killing wildlife?
  • If at all possible, make your pet an indoor pet, particularly at night. There are great cat climbing scratch poles you can buy to keep your cat from getting bored and an outdoor CatMax cat run is a great idea for those cats that love the outdoors and yet will keep our native animals at a safe distance.
  •  Murdoch University conducted a recent study that showed placing a scrunchie around you cats neck reduced the number of kills made by cats in half. They theorised that the bright colours makes cats more visible to wildlife. So find your old scruchies and revive this 80’s fashion accessory.
Cats kill more than a million birds every day across Australia, according to our new estimate.
  •     Add A Bell To Your Cat or Dog’s Collar.
  •   Puppy school: train your pup not to chase animals and to return to you when called.


Should I feed or give water to a sick/injured animal?
  • The answer is a simpleNO, it needs to go to a vet for assessment first and may need an anaesthetic, which requires an empty stomach.
  • Call our hotline: (02) 6672 4789 if you are unsure and are looking after the animal overnight, as the  requirements can differ depending on the injured anima or bird.
Can I keep the animal I rescued as a pet?
  •  None of the rescued animals may be kept as pets. ( read our paper: not ours to keep)
  • These animals are part of Australia’s great ecology; they may be cared for and when rehabilitated, released back to their rightful place in the wild. Rehabilitation requires carers to be a trained member of a licenced wildlife group such as TVWC.
  • You can become a carer and enjoy the privilege of caring for our unique wildlife and then experience the excitement of release.


Can I take the animal to the nearest vet?
  •  We recommend taking all animals that are injured or orphaned to a Vet for assessment. We currently recommend Currumbin Wildlife Hospital and King Street Vets (3 king St, Murwillumbah, NSW) for their willingness to help our wildlife in need.
  •  If you are unable to take it to one of our recommended vets, please call the TVWC hotline: (02) 6672 4789 so we can arrange transportation.
  •  If urgent care is needed, the animal can be taken to the nearest vet however, we need to be informed, so we can arrange the next step in the care of the animal. Please call our hotline if you take an injured animal or bird to a vet.
Do you have a question?

Find the answer on our website or : 

  • Email our team on :
  • Call the Tweed Valley Wildlife Carers hotline: 02 6672 4789
  • Join Tweed Valley Wildlife Carers and do workshops where your questions can be answered by trained professionals.