- Manning our wildlife 24hr rescue Hotline phone for a few hours each week.
Our Phone Operators or Phonies are the 000 for wildlife. The Phonies work from home, and take the initial call for help from members of the public. We have a great Phone Coordinator who works with and supports all the Phonies. You would be joining the Phonies Hotline team! Phonies are the first point of contact for the community. It works like this:
- Members of the public call our Hotline 0266724789 for assistance to rescue or assist our wildlife.
- Phonies may call the species coordinators for expert advice
- Phonies call the available rescuers and transporters to assist the animals in distress.
Starting out as a Phonie begins with having a Phonie buddy and just watching and listening to the calls.
Phonie training is a gradual process until you feel confident. The training is usually done at your Phonie buddy’s home, during a live shift, and only for a couple of hours at a time.
- Rescuing sick or injured animals or reuniting orphaned wildlife
Rescuers are trained members who attend to animals in distress, and with assistance from experienced species coordinators, assess the situation and conduct a rescue. Training is completed through Tweed Valley Wildlife once you have joined as an Active Member. It is free. Training may also be offered through other organisations.
Transporters are the very important ambulance drivers who take animals to hospital, vet clinics or to a carer. Transporters use their own vehicles. The animals are securely contained in a box or crate for safe transport, ready for collection. Petrol costs can be claimed for mileage.
- Caring for animals while they recuperate
Carers have completed training modules, have worked with a buddy and are under the supervision of the species coordinators. For most, Caring is not the first place to start. Members work up to this highly trained work and becoming a carer takes time. All of our rehabilitated wildlife is released back into the wild.
Discarded fishing line and hooks cause a lot of damage to marine life, seabirds and the environment. Many creatures get tangled and injured in the discarded lines and hooks and suffer and often die. The tackle bins collect used line and hooks at 13 locations in the Tweed Shire and a team of TVWC members regularly check the bins and remove metres of tangled fishing line and sharp fish hooks which are potentially fatal.